The assessment framework
A consistent, public, evidence-based way of scoring platforms across twelve safety dimensions. Designed so that two independent reviewers reach the same score for the same evidence.
Five steps from evidence to score
Every platform assessment follows the same five-step method. Intermediate outputs are published so the public scoring can be challenged and refined.
Collect
Gather documented behaviour: policies, terms of service, transparency reports, victim testimony, regulator notices.
Verify
Cross-check each item against at least one second source. Reject single-source claims.
Map to criteria
Place each verified item under one or more of the criteria for the relevant risk area.
Score
Apply the published rubric. Two reviewers score independently; differences reconciled by a third.
Publish & invite reply
Publish the score with the underlying evidence list. Notify the platform and publish their reply in full.
What each band means
Scoring is on a five-band scale per risk area. Bands are defined behaviourally, not numerically.
Leading
Practice is ahead of regulator expectations and ahead of peers. Independent audit confirms.
Meeting
The platform consistently meets the published criteria; gaps are minor and time-bound.
Approaching
Materially short of criteria in some areas, with credible plans and visible progress.
Behind
Fails criteria in ways that are documented and have not been addressed despite reasonable notice.
Failing
Behaviour repeatedly and demonstrably harms users; remediation is absent or systematically blocked.
Want to challenge a score or contribute evidence?
Anyone can submit evidence that may revise a published score. Submissions are confidential, encrypted and reviewed by the panel.